Sunray Solar Solutions Corporation and its affiliates respect your privacy. This Privacy Policy describes our privacy practices, how we collect, use, and share your Personal Information and other information in connection with our solar and storage technology and energy services, our website, mobile applications, and digital services.

By using our Services and Digital Platforms, you agree to let us collect and use your Personal Information as described in this Policy.

1. AI-Powered Communications Disclosure

By providing your contact information to Sunray Solar Solutions, you acknowledge and consent that you may be contacted by artificial intelligence (AI) systems, including but not limited to automated voice calls, text messages, emails, and chatbots. These AI-powered communications may be used for lead generation, customer service, appointment scheduling, follow-up inquiries, and to provide information about our solar products and services.

You understand that AI-generated communications are designed to assist you efficiently and that you may always request to speak with a human representative at any time. You may opt out of AI-powered communications by contacting us at info.gosunray@gmail.com or by following the opt-out instructions provided in any communication.

2. Personal Information We Collect

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to any individual or household. We may collect, use, store, and transfer different kinds of Personal Information about you, including:

• Identifiers such as your first name, last name, date of birth, online identifiers, and Social Security Number.
• Contact Information such as your mailing address, email address, and telephone numbers.
• Financial Information such as your financial history, credit reports, income and tax information, credit card information, and bank account information.
• Profile Data such as employment information, utility bills, information about your energy needs and usage, products and services you obtain from us, and your interests.
• Technical Information such as your hardware model, IP address, operating system version, browser type, and geolocation.
• Usage Data such as information about the Digital Platforms you use, the date and time, and your interaction with content.
• Marketing and Communications Information such as your preferences in receiving marketing from us and third parties.

3. How We Collect Your Personal Information

We collect Personal Information from you through:

• Online Forms when you complete forms to allow us to contact you.
• Communications when you contact us by telephone, email, or chat.
• Social Media and Forums when you interact with us via social media platforms or online forums.
• Applications when you sign up or use our applications or services.
• Surveys when you respond to surveys issued by us.
• Payments when you make a payment to us.
• Cookies and Automated Technologies such as cookies, web beacons, and analytics tools to collect information about your equipment and browsing actions.
• Third Parties from whom we may purchase or receive information, including authorized dealers, financial institutions, and credit reporting agencies.

4. How We Use Your Personal Information

We use the Personal Information we collect to:

• Provide or deliver the information, services, products, or transactions you requested.
• Create and manage an account, lease relationships, or other forms of financing.
• Provide you with information regarding our solar products and financing services.
• Communicate with you about your transaction, products, services, or marketing offers.
• Facilitate communications with authorized independent dealers or related third parties.
• Analyze, tailor, or improve our products and services.
• Enforce our legal obligations and rights.
• Monitor the performance of your system and provide maintenance or troubleshooting.
• Comply with applicable legal and regulatory requirements.

5. How We Disclose Your Personal Information

We may disclose your Personal Information with your consent or to the following categories of third parties:

• Affiliated Entities to provide our products and services.
• Business Partners such as distributors, authorized dealers, installers, and home builders.
• Service Providers that process information on our behalf or provide infrastructure and services.
• Financial Institutions to finance leases and other forms of financing.
• Credit Reporting Agencies to report information regarding your account.
• Data Analytics and Advertising Companies for marketing and cross-device tracking.
• By Law to comply with legal requirements, subpoenas, or to protect rights.
• Corporate Transactions in the event of a merger, sale, or other transfer of business assets.

6. How We Protect Your Personal Information

We take reasonable technical, administrative, and physical safeguards to protect the security of your Personal Information. Despite these measures, no system is impenetrable. We cannot guarantee the security of electronic data nor can we guarantee that the information you supply will not be intercepted.

Where we have given you a password to access certain parts of the Digital Platforms, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

7. Storage of Your Information

Your information may be transferred to or stored on servers in any country where Sunray Solar Solutions conducts business, which includes outside of the United States and Canada. By using our Digital Platforms, you understand that information may be transferred to and/or stored in countries outside of your country of residence.

8. Children's Privacy

Our Digital Platforms and Services are designed and intended for adults. By accessing and using the Digital Platforms, you represent that you are at least eighteen (18) years old. We do not knowingly collect information from or market our website to children under thirteen (13) years of age.

If you are a parent or guardian of a child under the age of thirteen (13) and believe that he or she has disclosed Personal Information to us, please contact us as described in the Contact Us section.

9. Privacy Policy Changes

We may update this Policy from time to time. We will post an updated Policy with its effective date. We will notify you about material changes to this Policy in accordance with applicable law.

10. Your Choices Regarding Your Personal Information

You have several options regarding your Personal Information:

• Cookies You can disable cookies by visiting our Cookie Policy and changing your preferences.
• Commercial Emails and Texts You may opt out of receiving commercial emails, telephone calls, and text messages by following the instructions in any communication or by contacting us.
• Do Not Track We honor Do Not Track settings and Global Privacy Controls.
• Mobile Apps You can control push notifications through your device settings.
• Social Media You can manage permissions granted to social media services through your account settings.

11. Privacy Information for California Residents

If you are a resident of California, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your Personal Information, including:

• Right to Know what Personal Information we collected about you in the preceding 12-month period.
• Right to Correct inaccurate Personal Information that we maintain about you.
• Right to Delete Personal Information that we collected from you and retained, subject to certain exceptions.
• Right to Opt-Out of the sale or sharing of your Personal Information.
• Right to Limit the use or disclosure of your Sensitive Personal Information.
• Non-Discrimination for exercising any of your privacy rights.

To exercise your rights, please contact us at info.gosunray@gmail.com. Only you or an authorized agent may make a verifiable consumer request related to your Personal Information.

12. Copyright Claims

We respect the intellectual property rights of others. If you believe that anything on our Digital Platforms infringes upon any copyright which you own or control, you may file a notification of such infringement with our designated agent. Your notification should contain:

• A physical or electronic signature of a person authorized to act on behalf of the owner.
• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material that is claimed to be infringing.
• Information reasonably sufficient to permit us to contact you.
• A statement that you have a good faith belief that use of the material is not authorized.
• A statement that the information in the notification is accurate.

13. Contact Us

If you have any questions or concerns about this Policy or wish to contact us, please reach out at:

Email: info.gosunray@gmail.com

You may also contact us at info.gosunray@gmail.com.